Returns may be made up to 30 days after the date of purchase. If 30 days have passed since the item was purchased, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Not Eligible for Return
Any item that is not in its original condition is not eligible for return.
Any item that is returned more than 30 days after purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Depending on the financial institution it may take up to 30 days for your refund to appear on your account.
Late or Missing Refunds (if applicable)
If you haven’t received a refund, please contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
If you need to exchange an item, send us an email at email@example.com with proof of purchase and the reason you are requesting an exchange. Once you receive confirmation that the product is eligible for exchange, send your item to: Epidemia Designs, 2023 West Carroll Avenue, Suite 305A, Chicago, IL, 60612.
To return your product, you should mail your product to: Epidemia Designs, 2023 West Carroll Avenue, Suite 305A, Chicago, IL, 60612. We will provide return shipping at no cost to you. However, any shipping costs on your original purchase will not be refunded.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.